Privacy and cookies

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Sena uses cookies This website makes use of cookies. Why? Click here for more information.

By visiting our website, you are agreeing to the collection and use of some of your personal data. We also collect information on the use of our website. This can be achieved by the placing of cookies.

PRIVACY

Purpose of personal data processing
Sena processes personal data as part of the execution of its statutory obligations pursuant to Section 15 in conjunction with Section 7 of the Neighbouring Rights Act. The processing of personal data relates to issues such as the conclusion of agreements with performers and music companies, as well as with music users. In addition, personal data is collected and processed whenever you use Sena portals or use the Sena app.

Personal data is data that provides information about who you are. That might be your name or address or your computer’s IP address. Sena may also ask you to provide your personal details, for example, when you complete an online form on our website or use MySena.

Exchange of data
The execution of Sena’s statutory duty may entail that Sena is required to share data, including personal details, with other collective management organisations and/or with the Copyright and Neighbouring Rights Collective Management Organisations Control Board. Such exchanges take place based on an agreement or on a legal basis.

Retention period
Sena retains and uses personal data for carefully defined purposes and does not retain or make use of such data for any longer than is required for the achievement of those objectives. Naturally we guarantee and respect your privacy, including through compliance with the General Data Protection Regulation (GDPR).

Security of personal data
Any data that you leave in our care is kept behind lock and key using the most state-of-the-art technology. We do not share your personal data with other parties.

Your privacy rights
You have right of access to your personal data (Article 15 of the GDPR) as well as the right to request the rectification or erasure of your personal data (Articles 16 and 17 of the GDPR). In addition, you have the right to object against the use of your personal data (Article 21 of the GDPR).
If you would like to know what personal data of yours has been processed by Sena, you will be able to submit a written request for access.

In the event that your personal details are incorrect, incomplete or not relevant, you may submit an additional request for your personal data to be amended or supplemented. Please submit any written requests to: 
Sena, request for access GDPR, f.a.o. Ms M.M.D. ter Weijden, PO Box 113, 1200 AC Hilversum or send an email to privacy@sena.nl

COOKIES
Cookies are small, simple text files that we place on your computer, tablet or mobile phone when you visit our website. These cookies keep track of information regarding your website visit. Cookies are used for the various features on the website and for greater ease of use.

Safe and confidential
The information that is stored within the cookies is only used by this website. Naturally, your data is not shared with third parties without your consent. Personal details, such as telephone numbers or email addresses, cannot be extracted or derived from cookies. For that reason, cookies cannot be used for emailing or telemarketing campaigns.

Disabling or deleting cookies
Every internet browser offers users ways to limit or remove cookies. You will have to adjust the settings of every browser you use individually. Please keep in mind that if you do not accept cookies on Sena.nl, the website functionality may be affected. .

The links below provide information on how to disable or remove cookies in the various browsers (in Dutch):
Chrome
Firefox
Internet Explorer
Safari (iOS)
Safari (macOS)
Edge

Which cookies do we use?
Sena uses the following types of cookies. Please find out below what types of cookies we use and why.
► Functional or essential cookies
Functional or essential cookies help Sena.nl to function properly. These anonymous cookies are instrumental in ensuring that your selections of ‘I use music’ or ‘I make music’ are stored correctly.
► Google Analytics
We use Google Analytics to measure how you use Sena.nl and to find out how you found us. This knowledge is used to make improvements to the website.
► Hotjar
Hotjar allows us to get a better understanding of your click behaviour. This knowledge also helps us improve the website.
► Zendesk
A service that enables us to get in touch with right holders via chat.